In your purchases through the https://ferncoplates.com web page owned by FERNCO Tasarım ve Dış Ticaret A.Ş., in addition to the Distance Selling Agreement which you have signed electronically and which has the following articles, you also declare that you have read our Privacy Policy page, you accept the terms / conditions on our Terms of Use page and you have read and accepted our shipping and return terms on our Shipping and Returns page.
ARTICLE 1 - PARTIES TO THE CONTRACT
SELLER: FERNCO Design and Foreign Trade Inc. (FERNCO)
Address: Caddebostan Mah. Plaj Yolu Sk. No: 35B/26 Caddebostan 34728 Kadıköy/İstanbul, Turkey
E-Mail: [email protected]
Phone: +90 (216) 759 14 61
BUYER: Customer
ARTICLE 2 - SUBJECT OF THE CONTRACT:
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of goods/services that the Buyer has ordered electronically from the Seller's www.ferncoplates.com website, that have the qualities mentioned in the contract and whose sales price is also specified in the contract. The Buyer is responsible for the basic qualities of the goods/services subject to sale, sales price, payment method, delivery conditions, etc. he/she accepts and declares that he/she is informed about all the preliminary information and the right of “withdrawal” regarding the goods/services subject to sale, that he/she has confirmed this preliminary information electronically and that he/she has subsequently ordered the goods/services in accordance with the provisions of this contract. The preliminary information and invoice on the www.ferncoplates.com website are integral parts of this contract.
ARTICLE 3 - DATE OF THE CONTRACT:
These two copies of the contract previously signed by the seller have been signed and accepted by the buyer on .... and one copy will be sent to the buyer's e-mail address.
ARTICLE 4 - DELIVERY OF THE GOODS/SERVICES, PLACE OF PERFORMANCE OF THE CONTRACT AND METHOD OF DELIVERY:
The goods/services will be delivered to .... at the .... address requested by the buyer.
ARTICLE 5 - DELIVERY COSTS AND PERFORMANCE:
Delivery costs are the responsibility of the buyer. If the seller has declared on the website that the delivery cost of those who shop above the declared amount will be covered by the seller or that free delivery will be made within the scope of the campaign, the delivery cost is the responsibility of the seller. Delivery is made as soon as possible after the stock is available and the price of the goods is transferred to the seller's account. The seller delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend this period by an additional 10 (ten) days with a written notification. If the price of the goods/service is not paid for any reason or is cancelled in the bank records, the seller is deemed to be relieved of the obligation to deliver the goods/service.
ARTICLE 6 - BUYER'S DECLARATIONS AND COMMITMENTS:
The buyer shall inspect the goods/services subject to the contract before receiving them; and shall not receive damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received shall be deemed to be undamaged and intact. The obligation to carefully protect the goods/services after delivery belongs to the buyer. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice must be returned. If the relevant bank or financial institution fails to pay the price of the goods/services to the seller due to the unauthorized or illegal use of the credit card belonging to the buyer by unauthorized persons not due to the buyer's fault after the delivery of the goods/services, the buyer is obliged to send the goods/services to the seller within 3 (three) days, provided that they have been delivered to the buyer. In this case, the delivery expenses belong to the buyer.
ARTICLE 7 - DECLARATIONS AND COMMITMENTS OF THE SELLER:
The seller is responsible for the delivery of the goods/services subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with the warranty documents and user manuals, if any. If the goods/services subject to the contract are to be delivered to a person/organization other than the buyer, the seller cannot be held responsible for the person/organization to whom the delivery is made does not accept the delivery. The seller shall return the price of the goods/services and any valuable documents, if any, within 7 (seven) days after the withdrawal notice reaches the seller. The goods/services are returned within 20 (twenty) days. For justified reasons, the seller may supply the buyer with equal quality and price before the performance period in the contract expires. If the seller thinks that the performance of the goods/services has become impossible, it shall notify the buyer before the performance period of the contract expires. The paid price and any documents shall be returned within 7 (seven) days. The goods/services that are defective or broken, whether or not they are among the goods/services sold with a warranty certificate, may be sent to the seller for the necessary repair under warranty conditions, in which case the delivery expenses shall be covered by the seller.
ARTICLE 8 - SPECIFICATIONS OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT:
The type and kind, quantity, brand/model, color and sales price including all taxes of the goods/services are as specified in the information on the goods/service introduction page on the website www.ferncoplates.com and in the invoice which is considered an integral part of this contract.
ARTICLE 9 - CASH PRICE OF THE GOODS/SERVICES:
The cash price of the goods/services is included in the sample invoice sent to the customer at the end of the order and in the invoice sent to the customer together with the product.
ARTICLE 10 - DOWN PAYMENT AMOUNT:
The down payment amount of the goods/services is included in the sample invoice sent to the customer together with the product and in the invoice sent to the customer together with the product at the end of the order. is available.
ARTICLE 11 - PAYMENT PLAN:
If the buyer makes a purchase with a credit card and in installments, the installment type selected from the site is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the provisions of the contract between the bank and the buyer. The buyer can also follow the number of installments and payments from the account statement sent by the bank.
ARTICLE 12 - DEFAULT AND LEGAL CONSEQUENCES:
If the buyer defaults in the transactions made with the credit card, the cardholder bank will pay interest within the framework of the credit card contract it has made with it and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney fees from the buyer and in any case, if the buyer defaults due to the debt, the buyer agrees to pay the seller's losses and damages due to the delayed performance of the debt.
ARTICLE 13 - AUTHORIZED COURT:
In disputes that may arise from this contract, Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade, Consumer Courts are authorized above the specified value; in places where these are not available, Civil Courts of First Instance are authorized.